Terms and Conditions
Tour Venture India
Welcome to Tour Venture India. By booking a tour or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any bookings.
1. Booking Policy
Bookings can be made online, via phone, or in person at our office.
A booking is confirmed only after receiving the prescribed advance payment.
Full payment must be made before the start of the tour, unless otherwise agreed.
2. Payment Terms
We accept payments through UPI, Bank Transfer, Credit/Debit Cards, and other approved methods.
All prices are in INR unless stated otherwise.
Any additional charges due to currency exchange, bank charges, or payment gateway fees will be borne by the customer.
3. Cancellation Policy
Cancellation must be made in writing via email or WhatsApp.
Cancellation charges:
30 days or more before travel: 10% of total cost
15–29 days before travel: 25% of total cost
7–14 days before travel: 50% of total cost
Less than 7 days: No refund
No refund for no-show, unused services, or early return.
4. Rescheduling Policy
Rescheduling is subject to availability and must be requested at least 10 days in advance.
Charges may apply based on the revised travel date, hotel availability, and transport costs.
5. Travel Documents
It is the responsibility of the traveler to carry valid photo ID proofs, permits (where required), and other essential documents.
For Char Dham Yatra and other restricted areas, specific e-passes or registrations may be mandatory.
6. Tour Inclusions & Exclusions
Services included in your tour package will be clearly mentioned in the itinerary.
Exclusions such as personal expenses, meals not mentioned, entry tickets, adventure activities, and tips are not covered unless stated.
7. Changes in Itinerary
The company reserves the right to modify the itinerary due to weather conditions, road closures, strikes, or any unforeseen circumstances.
We will try to maintain the tour quality, but alternate arrangements will be provided if necessary.
8. Health & Safety
Travelers are responsible for assessing their physical and medical fitness for the tour.
Please inform us in advance about any medical condition or dietary requirement.
9. Liabilities and Limitations
Tour Venture India is not liable for delays, injuries, losses, or damages due to natural calamities, accidents, theft, or political unrest.
We act as an intermediary between you and the service providers (hotels, transport, guides), and are not responsible for service deficiencies beyond our control.
10. Travel Insurance
We strongly recommend purchasing travel insurance to cover unforeseen events such as cancellations, medical emergencies, or baggage loss.
11. Code of Conduct
Clients are expected to behave responsibly and respectfully during the tour.
Any unlawful, offensive, or disruptive behavior may result in removal from the tour without refund.
12. Dispute Resolution
All disputes shall be subject to jurisdiction of Haridwar (Uttarakhand) courts only.
Any complaints should be reported during the tour or within 7 days of tour completion.
13. Amendments to Terms
Tour Venture India reserves the right to change these terms and conditions at any time without prior notice. Updated terms will be posted on our official website.
For questions or clarifications, please contact us at:
📞 Customer Care: +91-8057146497
📧 Email: tourventureindia@gmail.com
🌐 Website: www.tourventureindia.com